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Frequently Asked Questions

FAQs & Policies

Everything you need to know before you arrive.

General

Check-in for The Beverley Apartments takes place at The Beverley Hotel, located at 13 Belgrave Road, London, SW1V 1RB, just a short walk from the apartments on Churton Street. Our team will welcome you there, hand over your keys, and make sure everything is in order before directing you to your apartment.

 

If you have any questions about the check-in process before you arrive, please don’t hesitate to get in touch.

Check-in is 3pm and check-out is 11am.

Yes but it’s subject to availability on the day. Please call reception at 020 7630 1884

No. We recommend using a nearby NCP car park and checking congestion charge requirements before you travel.

Yes, we’re happy to store your luggage at The Beverley Hotel before check-in or after check-out. Just speak to a member of our team on arrival and we’ll take care of it.

The Apartments

We have five self-catering apartments in total – a Studio, a One-Bedroom Terrace Apartment, a One-Bedroom Apartment, a Standard Apartment, and a Family Apartment. Each one is individually designed and fully equipped for a self-catering stay in Westminster. View full apartments’ details here. 

Every apartment includes a fully equipped kitchen, high speed Wi-Fi, a flat-screen TV with cable channels, and a washing machine. Individual apartments vary. Please check the individual apartment pages for full details.

All apartments have a private bathroom with the exception of the Studio, which has a shared bathroom just steps away. The shared facilities are exclusively for apartment guests and kept to a high standard. This is clearly noted on the Studio apartment page. We recommend checking before booking to make sure it’s the right fit for your stay.

The apartments are located in a period building and unfortunately do not have a lift. Guests will need to use the stairs to reach their apartment. We regret that the property is not suitable for guests with mobility impairments. 

Yes, all five apartments are fully self-catering with a equipped kitchen. Guests are welcome to cook their own meals throughout their stay.

 

For a guide to local supermarkets and grocery shops nearby, see our blog.

Location & Getting Around

The Beverley Apartments are at 34 Churton Street, London, SW1V 2LP, a quiet residential street in the heart of Westminster, just a short walk from Victoria Station.

Victoria Station is an 11 min walk from the apartments.

Yes, Victoria Station is just a short walk away, and the Gatwick Express runs direct to Gatwick Airport in approximately 30 minutes.

Yes, there are several supermarkets within easy walking distance of the apartments including Tesco Express, Sainsbury’s Local, Waitrose, and M&S Food at Victoria Station. See our blog for a full local supermarket guide.

Bookings & Payments

You can book directly through our website for the best available rate. We also accept bookings via major booking platforms.

Enjoy the flexibility to change your plans. Reservations booked on a Flexible Rate can be cancelled free of charge until 2:00 PM (local hotel time) on the day before arrival.

 

Cancellations made after this time may be subject to a cancellation fee.

Yes. Booking directly through our website always gives you the best available rate. We offer a 10% discount on direct bookings, matching or beating the rates you’ll find on third party booking sites like Booking.com and Expedia.

 

Book direct, save more, and enjoy the added flexibility of managing your reservation straight with us.

Yes, we accept all major credit and debit cards including Visa, Mastercard, and American Express. Payment can be made securely at the time of booking.

Our Policies

Check-in & Check-out Policy

Check-in at The Beverley Apartments is from 3:00pm. Check-out is by 11:00am.

 

Early check-in and late check-out may be available upon request, subject to availability. Please contact us in advance and we’ll do our best to accommodate you.

Pet Policy

We do not allow pets at The Beverley Apartments. Registered assistance dogs are welcome in line with the Equality Act 2010. Please let us know in advance if you are travelling with an assistance dog.

Smoking Policy

The Beverley Apartments is a strictly non-smoking property. Smoking is not permitted anywhere inside the building. Guests found smoking inside may be subject to a cleaning charge.

Cancellation Policy

Enjoy the flexibility to change your plans. Reservations booked on a Flexible Rate can be cancelled free of charge until 2:00 PM (local hotel time) on the day before arrival. Cancellations made after this time may be subject to a cancellation fee.

Child Policy

Children of all ages are welcome at The Beverley Apartments. Our Family Apartment and Standard Apartment are particularly well suited to families, with separate sleeping areas and fully equipped kitchens.

Please ensure the number of guests including children is accurately reflected at the time of booking. For queries about cots or additional bedding please get in touch before your stay.

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